GDPR Policy
This policy applies to your access to and use of the Venorivla online store (hereinafter referred to as “we”). It explains how we collect, use, store, and protect personal information when you use our website. All products and services are provided exclusively online.
1. Scope of Application
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This policy applies to browsing, ordering, payment, delivery, and after-sales interactions on the website
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By continuing to use the website, you acknowledge and accept this policy
2. Information We Collect
We collect information only where necessary, including:
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Details required to process orders and arrange delivery
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Contact and account-related information
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Basic technical data required for website operation
Cookies may be used to support core website functions and improve user experience. You may manage cookie settings through your browser.
3. How Information Is Used
Information is used solely for the following purposes:
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Processing orders and completing delivery
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Providing customer support and essential communication
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Improving website performance and usability
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Protecting transaction and account security
Information is not used for purposes unrelated to the above.
4. Data Storage and Security
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Personal information is retained only for the period necessary to provide services
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Reasonable technical and organisational measures are applied to protect data from unauthorised access or misuse
5. Your Rights
You have the right to:
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Access information related to you
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Request correction of inaccurate information
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Request deletion of information where applicable
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Withdraw previously given consent at any time, without affecting prior processing
6. Legal Basis for Processing (GDPR)
We process information in line with GDPR principles based on:
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Performance of a contract related to your order
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Your explicit consent where required
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Compliance with applicable obligations
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Legitimate interests, including service improvement and fraud prevention
7. Policy Updates
This policy may be updated to reflect operational or service changes.
Any updates will take effect once published on the website.
8. Contact Information
Address: 821 CONSTITUTION AVE APT 4, LOUISVILLE, OH 44641, United States
Telephone: +1 (914) 263-4830
Email address: info@venorivla.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Europe/London, GMT/BST)